Privacy Policy
Last updated: October 2, 2026
1. Introduction
Sadia Coaching ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide, including:
- Newsletter Subscription: Name and email address
- Booking/Scheduling: Name, email, and scheduling preferences (via Calendly)
- Coaching Sessions: Information shared during sessions for coaching purposes
- Payment Information: Payment details processed through third-party services (Zelle, PayPal, Bank Transfer, Mpesa)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our coaching services
- Respond to your inquiries and communicate with you
- Schedule and manage appointments
- Send newsletters and marketing communications (with your consent)
- Process payments
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Third-Party Services
We use trusted third-party services to operate our business. These services may collect and process your data according to their own privacy policies:
- Calendly: Appointment scheduling - Privacy Policy
- SendFox: Email newsletter management - Privacy Policy
- WhatsApp: Messaging communication - Privacy Policy
- Microsoft Outlook: Email communication - Privacy Policy
- Zoom: Video coaching sessions - Privacy Policy
- Microsoft Teams: Video coaching sessions - Privacy Policy
- Google Meet: Video coaching sessions - Privacy Policy
- Payment Processors: Zelle, PayPal, Bank Transfer, Mpesa (see their respective privacy policies)
5. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your data may be stored on secure servers and with our third-party service providers. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve site functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Opt-out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
- Restriction: Request restriction of processing
To exercise these rights, please contact us at sadia-coaching@outlook.com.
8. Marketing Communications
If you subscribe to our newsletter, you'll receive periodic emails with tips, updates, and promotions. You can unsubscribe at any time by:
- Clicking the "unsubscribe" link in any email
- Contacting us directly
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: sadia-coaching@outlook.com
- WhatsApp: +254759987703
